Customer Service & FAQs – Polish Pottery

Our customer service for Polish pottery gives you a clear overview of all the important questions and answers.
Wondering how quickly your order will arrive or how long you have to return an item? No problem! Your order will be securely packaged and shipped promptly. In most cases, you’ll receive your package within two business days after dispatch.

Not satisfied with an item? You can return any product within 14 days of receipt – no explanation needed.

We offer flexible payment options: pay by invoice, PayPal, credit card, Apple Pay, or bank transfer – whichever suits you best.

Our Polish pottery is not only beautiful but also practical: it's oven-safe, microwave-safe, and dishwasher-safe – regardless of whether it’s first or second quality.

Looking for a gift or a discount? You can easily order gift vouchers and discount codes directly in our shop. Just enter your code in the "Voucher Code" field at checkout and click "Apply Voucher."

 

– How and where can I get a gift card or discount code for Polish Pottery, and where do I redeem it?

Please click on Gift Card / Discount Code.

At checkout, you can enter your code in the "Voucher Code" field and then click "Redeem Voucher."

Still have questions? Our customer service team is always happy to help.